FAQ
It’s possible that your family doctor’s schedule isn’t available yet or that it’s fully booked. You can use the alert system to find out about your doctor’s upcoming availability.
Phone appointments are only available at the request of doctors or for specific cases (COVID, ACCIDENT, follow-up of certain results as requested by the doctor)
- Emergency appointments are available within 24 hours with your family doctor or the on-call doctor.
- Book your appointment online or call the clinic at 514-788-6484.
You can book an appointment with a doctor at Cité Médicale clinic or at another clinic by calling the GAP service at (811), option 3.
If your family doctor is unavailable : in case of an emergency, you can schedule an appointment (advanced access) with another doctor at the clinic. Please contact the reception at 514-788-6484.
- Did you know that your pharmacist can renew many medications ?
- Ask your pharmacist to send us a renewal fax.
- Fax number (514-788-1983).
- Please note that some renewals may require a medical appointment.
Access your results through the Quebec health record. Visit the website www.carnetsante.gouv.qc.ca
If your test results (blood tests, X-rays, MRI, etc.) are normal, you may not receive direct feedback. The doctor will contact you only if an anomaly is detected and requires follow-up.
- Join the reception and request a password reset.
- Did you know that some forms and results are available via the portal? Ask your doctor for more information.
- Before submitting your form, please make sure your part is filled out and signed.
- Submit in person at the reception or by email to (secretariat@lacitemedicalemtl.com)
- Respond to the email if you accept the fees so that your request can be processed.
- Reception : 514-788-6484
- Management : 514-788-6484 ext. 805
- Accounting :514-788-6484 ext. 806
- Secretariat :514-788-6484 ext. 804
- Email : secretariat@lacitemedicalemtl.com
- Fax :514-788-1983